hi, I'm

CourtneyEisenhuth

A decade of designing digital products, with five years living inside the small screen. I know how people shop, tap, swipe, and bail, and I design for all of it.

🎨

Product skills

Strategy, Research, UX/UI

🛍️

Focus area

Mobile & E-comm

🏦

Current role

Mobile Design Systems Team @ PNC Bank

🚀

Working on

AI & Vibe-coding

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Bio

A little about me ✨

The who behind the work.

Courtney Eisenhuth

Hey, I'm Courtney! 👋

I'm a Senior Product Designer with 10 years of experience crafting mobile-first experiences people actually love. I specialize in e-commerce and retail, balancing user needs with real business outcomes.

I've spent the last 5+ years deeply embedded in the American Eagle Outfitters app, helping drive 40% of AEO's digital revenue through thoughtful design of navigation, checkout, loyalty, and discovery.

I'm a systems thinker who loves a good design challenge, and yes, I'll probably make it a little fun too ✨

📬courtneyeisenhuth@gmail.com

0 yrs

of product design experience

0M+

customers served through AEO

$0M+

estimated revenue lift in 2025

My superpowers 🦸‍♀️

Projects

From brief to build 💻

Take a look at some of my most recent work.

Incentivized Reviews Strategy
2025

Incentivized Reviews Strategy

Driving review participation through loyalty without compromising authenticity. A cross-functional initiative that grew daily review volume by 300% across the AE + Aerie catalog.

300%increase in daily review volume
StrategyLoyaltyResearch
View case study
App Product Reviews Redesign
2024

App Product Reviews Redesign

End-to-end redesign of the AE + Aerie mobile app reviews experience, rebuilding photo carousels, submission flows, and review UI to turn a fragmented section into a high-trust content engine.

Increasedform submission rates
MobileUI DesignUGC
View case study
Item Level Fulfillment
2022

Item Level Fulfillment

Designing flexible fulfillment for a feature that never shipped. Concept design, competitive analysis, and usability research that validated the idea and moved organizational understanding forward.

Conceptvalidated through usability research
MobileBOPISResearch
View case study
Single Account Initiative
2022

Single Account Initiative

Rebuilt account creation and loyalty enrollment during a full platform migration, designing dedicated migration paths for 10M+ existing customers across iOS and Android.

10M+customers reached through migration flows
MobileAccountLoyalty
View case study

Experience

Where I've been 🗺️

10 years across retail, e-commerce, healthcare, and edtech.
(Click each card to expand)

✦ Featured
🦅

Product Strategist

American Eagle Outfitters

2023 – 2026

Lead strategist driving mobile commerce strategy for an app that represents 40% of digital revenue for a $5B+ retailer. Leveraged behavioral data, market analysis, and user research to identify high-impact opportunities across the full shopping funnel, from browse to checkout, while contributing to A/B testing strategies that drove an estimated $20.35 million in annual revenue lift in 2025. Partnered cross-functionally through experimentation, accessibility best practices, and workshop-led discovery to shape scalable, user-centered product solutions aligned with revenue growth and retention goals.

$20.35Mrevenue lift (2025)
StrategyResearchA/B TestingAccessibility
✦ Featured
📱

Product Designer

American Eagle Outfitters

2020 – 2023

One of two product designers supporting mobile app development across key commerce surfaces, designing mobile-first flows, wireframes, and high-fidelity prototypes tailored to native iOS and Android patterns. Bridged web-to-mobile feature parity while introducing app-exclusive enhancements, collaborating cross-functionally within Agile sprints to balance business objectives, technical constraints, and customer experience - while also supporting QA testing to ensure polished, accurate implementation.

40%of AEO digital revenue
Mobile DesignE-commerceUXiOS/Android